Terms of Service

Effective date: April 6, 2026

Article 1 (Purpose)

These Terms set out the rights, obligations, and responsibilities between the Service Provider and users in connection with the use of Seosa (the "Service").

Article 2 (Definitions)

  • "Service" means the AI-based web novel writing tools and related supplementary services provided by Seosa.
  • "User" means any person who uses the Service in accordance with these Terms.
  • "Credit" means the virtual unit consumed to use AI features within the Service.

Article 3 (Effect and Amendment of Terms)

  1. These Terms take effect by being posted and announced on the Service screen.
  2. The Service Provider may amend these Terms where reasonable grounds exist, and will announce any amendment within the Service at least 7 days before its effective date.

Article 4 (Registration and Account)

  1. Registration is completed through social login with a Google account.
  2. Users must provide accurate information and must not misappropriate the information of others.
  3. The user is responsible for managing their own account.

Article 5 (Provision of the Service)

The Service provides the following features.

  • AI-assisted web novel content generation and editing
  • Series management (characters, outlines, worldbuilding, etc.)
  • Episode writing and quality review
  • Other supplementary services

Article 6 (Credits and Billing)

  1. Credits are deducted when AI features are used.
  2. Credits may be purchased within the Service, and payments are processed through Polar Software Inc. (USA). Receipts are issued by Polar.
  3. Credit deduction rates follow the guidance within the Service, and any changes will be announced in advance.
  4. Credits purchased as packs are stored without expiration.

Article 6-2 (Refund Policy)

Payments and refunds for the Service are processed through our Merchant of Record, Polar Software Inc. (USA). Accordingly, in addition to the refund criteria below, Polar's Buyer Terms and refund policy apply, and your non-waivable consumer rights under applicable law (such as the statutory right of withdrawal) are not limited.

Refunds for credit pack purchases are governed by the following criteria.

SituationHandling
Within 14 days of purchase + 0 credits usedFull refund
1 or more credits usedNon-refundable (Act on Consumer Protection in Electronic Commerce §17-2(5), "commencement of digital content provision")
More than 14 days after purchaseNon-refundable (exceptions reviewed where a critical technical defect makes credit use impossible)
Payment errors, duplicate charges, or other provider faultFull refund regardless of period or usage

Refund requests can be submitted directly from the Billing & Refunds page by selecting the relevant purchase. After administrator review, the refund is issued through Polar within 1–2 business days and returned to the original payment method used at checkout. Depending on the settlement schedule of your card issuer or payment provider, it may take an additional 5–10 business days for the refund to appear on your statement. Once a refund is completed, the credits granted for that purchase are revoked. Polar may also issue refunds at its own discretion within 60 days of purchase to prevent chargebacks. For other payment inquiries (e.g., receipt reissuance), please contact doublejstudio21@gmail.com or Polar customer support (support@polar.sh).

Article 7 (User Obligations)

Users must not engage in the following:

  • Misappropriating the personal information of others
  • Using the Service to generate content that violates the law
  • Interfering with the normal operation of the Service
  • Redistributing content generated through the Service without authorization
  • Other acts that violate applicable laws

Article 8 (Rights to Content)

  1. Copyright in content created by the user through the Service belongs to the user.
  2. The Service Provider may use anonymized usage data for the purpose of improving the Service.

Article 9 (Suspension of the Service)

The Service Provider may temporarily suspend all or part of the Service in unavoidable circumstances such as system maintenance, equipment replacement, or force majeure. In such cases, prior notice will be given; where unavoidable, notice may be given afterward.

Article 10 (Disclaimer)

  1. The Service Provider does not warrant the accuracy or suitability of AI-generated content.
  2. The Service Provider is not liable for problems arising from content the user creates using the Service.
  3. The Service Provider is not liable for service interruptions caused by force majeure or acts of God.

Article 11 (Withdrawal and Loss of Eligibility)

  1. Users may request withdrawal of membership at any time.
  2. The Service Provider may restrict service use if the user violates these Terms.

Article 12 (Dispute Resolution)

These Terms are governed by the laws of the Republic of Korea, and the competent court shall be the court determined under the Civil Procedure Act. This English version is provided for convenience only; in the event of any conflict with the Korean version, the Korean version prevails.

Article 13 (Contact)

For inquiries regarding use of the Service, please contact us at the email below.

Email: doublejstudio21@gmail.com

Article 14 (Business Information)

The business information of the Service operator is as follows.

  • Company: 더블제이스튜디오
  • Representative: 이우진
  • Business Registration Number: 116-30-02197
  • Business Address: 서울특별시 강동구 성내로6가길 118, 501호
  • Email: doublejstudio21@gmail.com
  • Phone: 010-4022-3794
  • Hosting Provider: Google Cloud Platform